New Port Labs · Limited Preview

Face-to-Face Conversations with Live Chat Avatar

Built for ultra-low latency. We help you deploy photorealistic AI avatars on demand for natural, fluid, real-time conversations with your global audience.

View API Docs →
Core Capability

Ultra-Low Latency at Scale

Achieve fluid, sub-100ms conversational latency. Engineered for enterprise production, the engine smoothly scales to support hundreds of concurrent video sessions without hitting hardware bottlenecks.

API Docs →
NewPort Labs product preview
Core Capability

Knowledge Base Integration

Connect seamlessly to leading LLMs or directly mount your proprietary enterprise knowledge base. Empower your avatars to deliver accurate, specialized, real-time answers based entirely on your business logic.

API Docs →
Knowledge Base integration preview
Integration Paths

Choose the Right Live Avatar Setup

Start with a few lines of frontend SDK, or connect Live Avatar to your own agent, voice stack, and RTC infrastructure. Each path gives developers a clear tradeoff between launch speed, control, and deployment flexibility.

View Integration Guide →
01

Frontend SDK

TokenSDKLive Avatar

Best for teams that want the fastest launch. New Port handles the voice-to-avatar pipeline, while your backend only exchanges a short-lived session token for the frontend.

02

WebSocket Agent

Your LogicWebSocketAvatar Render

Best for serverless or private-network environments. Keep full control of LLM, Agent, business rules, ASR or TTS choices, while New Port manages RTC streaming and avatar rendering.

03

Platform RTC

Your Voice AgentPlatform RTCAvatar

Best for teams building a custom real-time voice agent. Your agent joins New Port's RTC room, subscribes to user audio, runs inference, and publishes audio that drives the avatar.

04

BYO RTC

Your LiveKitNew Port RendererUser

Best for private deployment or existing RTC infrastructure. You own the SFU, room, and token flow; New Port joins as a rendering layer that turns your agent audio into a live avatar.

Enterprise Use Cases

Proven deployment scenarios across industries

AI Sales Representatives SDR

AI Sales Representatives (SDR)

Deploy proactive AI sales agents on your landing pages to communicate face-to-face with prospects, handle objections, and qualify leads automatically.

L&D · Compliance

Corporate Training & Roleplay

Program avatars with specific personas and objections for realistic sales or compliance roleplay, accelerating your internal Learning & Development efficiency.

24/7 video support agents

24/7 Video Support Agents

Replace static chatbots with empathetic video agents capable of resolving complex customer inquiries in real time.

32Languages supported in real time

Seamless Multilingual Switching

A single custom AI avatar switches across 32 languages in real time, adapting to each user's preference without reloading or handoff.

Secure Intake & Onboarding

Deploy highly interactive avatars for HR onboarding or patient intake, providing a warm, guided experience while maintaining strict privacy and data security.

Secure intake and onboarding
Physical edge kiosks

Physical Edge Kiosks

Embed our rendering engine into hotel concierges, airport wayfinding screens, or retail kiosks, transforming static displays into interactive digital humans.

Join the Early Access Program

New Port Labs products are available to select enterprise partners before general release. Apply to get hands-on access and shape the product roadmap alongside our research team.

Read Our Research Blog →